Social media
Interacting with your website audience
Consumers now expect businesses and organisations to exist on social media. It provides a less formal way to communicate with and engage your audience. Furthermore, it can help to spread your message exponentially when shared.
We have always been of the belief that social channels are best managed directly by the business, to give the right feel and provide excellent service to your customers with quick responses and technically correct information.
Where we add value is to fill the gaps, supporting clients in setting up and managing their social media presence and generating great content.
Some of the key ways that we help our clients with their social media channels are listed below. Of course if you need full management we are also happy to look at this with you.
To discuss developing your business on social media please contact us.
Platforms
We'll take you through the different social media sites and the potential benefits of each to your business.
Branding
We'll provide the logos and imagery needed to ensure your social media pages reflect your business.
Tools
We can show you some of the tools that exist to help manage multiple social media channels saving time and effort.
Planning
Having a plan of the key messages and when they will go out helps to keep your social channels current.
Content
We can help to generate content, graphics and suggest ways to engage your audience.
Training
We can take you through how to use and compose effective messages for your audience. 'Hashtags', 'retweets', 'likes', and 'followers', we'll break it down and explain everything you need to know.
Frequently asked questions
We can do this - but we prefer to support clients in running their own social media channels effectively. You have the best idea of what is happening in your business and will be able to answer questions and queries more naturally.
We can work with you combining your knowledge of the business and our experience to develop new and engaging content.